FAQs

1. What in the world is 'Leiho'?!

Leiho means 'how are you' in Cantonese and we are a social impact brand that encourages acts of kindness, love and positivity towards ourselves and to others, may it be your friends, family, or towards people in need!  Our journey began with fun bamboo socks that help people experiencing homelessness through the ‘buy one give one’ model.


2. Buy one, give one? How does it work?

Simply put, when you buy an item from our shop, Leiho will give another of the same to someone in need! So if you buy a pair of bamboo socks, we will give another pair to someone experiencing homelessness.


3. Why start with socks?

Clean socks are the most requested item of clothing at homeless shelters but sadly the least donated. Socks are an essential for our foot health and hygiene. If we all put on a fresh pair of socks everyday anyway, why shouldn’t that be the case for those experiencing homelessness? We wanted to bridge the gap between the items that are bought and consumed on a regular basis with vulnerable communities that are in need of the same items. 


4. What kind of socks do we sell?

We sell bamboo socks that have many functional benefits for you! It is hypoallergenic, temperature adapting, and odour resistant! Check out our blog to find out more.


5. What kind of socks do we donate?

We give thick thermal socks in the winter months, and durable, breathable socks in the summer! Find out more on our blog.


6. Do you have more products?

Since launching in December 2019, we have expanded to more eco-friendly products that give back, including stainless steel bottles that help provide clean water for people experiencing homelessness and rough sleeping, as well as shopping bags that help provide school meals for children in poverty.


7. Who do we give the donations to?

We work with partner charities and organisations to distribute the socks to those who need it the most! So far we’ve worked together with over 18 different charities and organisations. 

We have a partnership with Highway House homeless shelter, who we give regular donations to for their residents and guests.

For our shopping bags, we are partnered with The Akshaya Patra Foundation who distributes the meals to children all across India. 

We also work closely with local projects who offer outreach services to provide homeless people with the essentials that they need. Check out our Impact page to find out who we’ve worked with.


8. How can I get in touch?

If you have any questions, concerns, or suggestions for us, we’d love to hear from you! You can reach us at info@leiho.co.uk or fill in the Contact form!