These Terms and Conditions (“Agreement”) governs the use of the services (“Service”) that are made available by Leiho Ltd (“Leiho”, “We” or “Us”). These Terms and Conditions represent the whole agreement and understanding between Leiho.co.uk and the individual or entity who subscribes to our service (“Subscriber” or “you”).


(ii) By using our website, you agree to comply with all of the terms and conditions set out in this Agreement. Leiho shall not be bound to make any deliveries, for conduct that is in breach of this Agreement, for conduct that Leiho believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.

(iii) Leiho may, in its sole discretion, change or modify this Agreement at any time, with or without notice. You are responsible to read this Agreement from time to time to ensure that your use of the Service remains in compliance with this Agreement.

(iv) Use of Leiho services is available only to persons who can form a legally binding contract under the Applicable Law. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

(v) Registered Address:


91 Manor Park


SE13 5RA


(vi) Commercial Registration Number:



(i) If you use the website, you are responsible for maintaining the confidentiality of your details and for restricting access to your computer to prevent unauthorised access to your personal information. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when making an order.

(ii) We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.


(i) Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the “Dispatch Confirmation E-mail”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

(ii) All our orders are dispatched between Monday-Friday. We aim to get your orders to your as soon as possible, however please consider the weekends when placing an order because all the estimated delivery times are calculated according to working business days (ie. excluding weekends).


(iii) Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorise us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.


(iv) You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to customs charges for international orders.


(i) We guarantee top quality in all our products. We take our time and work hard to ensure that the description and features of our products are displayed as accurately as possible to the product. However, we cannot accept responsibility for any deviations in color caused by the devices (eg. computer, mobile) you use.

(ii) You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes, unless specifically agreed.

(iii) Subject to the applicable law, including with respect to liability for personal injury or non-waivable statutory rights under the laws of England, in no event shall Leiho or its officers, directors, employees, shareholders or agents (A) Be liable to the user with respect to use of the site, the contents or the materials contained in or accessed through the site (including without limitation any damages caused by or resulting from reliance by a subscriber or any information obtained from Leiho, or any damages that results from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delay in operation or transmission or any failure of performance, whether or not resulting from acts of god, communication failures, theft, destruction, or unauthorized access to Leiho records, programs or services; and (B) Be liable to the subscriber for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss of goodwill, lost profits, loss, theft or corruption of subscriber information, or the inability to use the sites or any of their features. The subscriber’s sole remedy is to cease use of the site.

(iv) Notwithstanding anything contained herein, if at all any liability arises; the same shall not be more than the price of the products purchased by you. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss.


(i) We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turns out to be unavailable.


(ii) We reserve the right to modify the prices of the products displayed on the website, without prior notification. Changes will not affect orders that have already received an order confirmation.


(i) Payments are currently only accepted through Credit and Debit Cards. We are connected to the ‘Stripe’ payment system.


(ii) All products are sold in GBP (£). You are liable to pay for all charges incurred by your debit card, credit card, or other payment authorities as well as applicable taxes relating to the transaction of the purchase. Your payment details are protected and will be processed through a secured payment service that is complaint with the highest standards (Payment Card Industry Data Security Standard).


(iii) Technical difficulties on your behalf such as failure of devices, transactions causing delays in the delivery of the product shall not be associated with us.


(i) We always aim to deliver proof of impact and update you on the projects and organisations we are working with. We will regularly share our social impact through blog articles, our social media pages, information on our website or through personal emails. Every order will be matched with the amount we donate, we try and update these numbers as regularly as we can. Should you wish to know more about how we work with our partner charities or homeless shelters please do not hesitate to reach out at info@leiho.co.uk.


(i) The intellectual property rights in all software and content made available to you on or through this website remains the property of Leiho or its licensors and are protected by the relevant laws working in this field and treaties around the world. All such rights are reserved by Leiho and its licensors.


(ii) The subscriber may store, print and display the content supplied solely for its own personal use. Subscriber is not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the contents or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.


(iii) Subscriber shall not modify, translate, reverse engineer, decompile, disassemble or create derivate works based on any software or accompanying documentation supplied by Leiho.


(i) These conditions are governed by and construed in accordance with the laws of England, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at London, England.